Thomas Arrington, Founder
At 22 Tom sold his PlayStation, TV and bike, then borrowed the rest to buy a struggling taxi firm. There was no plan B, just a gut feeling and plenty to learn.
Over the next two decades the business grew fifteenfold and eventually sold for seven figures. Those years taught him that small daily decisions make or break a company.
It was those small calls that carried the business through the shocks of Covid and allowed Tom to support the drivers and the community around them.
After the sale Tom took six months off, then studied at Oxford’s Saïd Business School to formalise what those twenty years had actually taught him. Soon after, Tom and his wife Hannah started Arrington Consultancy to be the outside perspective he had wished for early on. Helping owners strengthen the structure underneath the business, so the business does not need the owner for everything.
Over the next two decades the business grew fifteenfold and eventually sold for seven figures. Those years taught him that small daily decisions make or break a company.
It was those small calls that carried the business through the shocks of Covid and allowed Tom to support the drivers and the community around them.
After the sale Tom took six months off, then studied at Oxford’s Saïd Business School to formalise what those twenty years had actually taught him. Soon after, Tom and his wife Hannah started Arrington Consultancy to be the outside perspective he had wished for early on. Helping owners strengthen the structure underneath the business, so the business does not need the owner for everything.
Oxford Saïd
Executive Strategy Programme
Learned in the real world, then qualified in the classroom.
Tom studied strategy formally after twenty years of running and exiting his own business.
Hannah Arrington, Director of Marketing
Hannah leads the marketing side of the business. She has spent fifteen years working in marketing across some of the UK's most recognised organisations, including the Trussell Trust and the Woodland Trust.
That background taught her the most important lesson in marketing: what you say only works if it matches how you actually operate, and if the right people understand it quickly. In most owner run businesses, marketing is either overcomplicated or completely neglected. Hannah brings it back to something practical. Clear positioning, consistent messaging, and making sure the business comes across as it actually is.
That background taught her the most important lesson in marketing: what you say only works if it matches how you actually operate, and if the right people understand it quickly. In most owner run businesses, marketing is either overcomplicated or completely neglected. Hannah brings it back to something practical. Clear positioning, consistent messaging, and making sure the business comes across as it actually is.
The reason we are here.
We started this because we learned these lessons by running businesses ourselves.
Early on, an outside perspective would have saved time, money, and a lot of pressure.
Most of the time goes into keeping things running. What moves the business forward gets less attention.
The perspective we needed is the one we now bring.
The perspective we needed is the one we now bring.
Working across Devon and Cornwall
Based in Ivybridge, between Plymouth and Exeter, working with owner run businesses across Devon and Cornwall.
More on where we work
You’ve seen how we work. If something in your business is creating more pressure than it should, tell us what is going on.
We’ll have a straightforward conversation and decide whether a proper commercial review would be useful.
